Well was pleasantly surprised when I visited this store - I booked online via email and was easy peasy , attended with my mother and the greeting was perfect!! We had an assistant to ourselves and her customer service was brilliant , very helpful and understanding. The other members of staff were also very pleasant greeting me and my mum and thanking us when we left , couldn't ask for more. The dresses are of high quality and they have a range of designers , the store looks small from the outside but there is ample space once you get upstairs. I liked two dresses and decided to sleep on it. I was however dissapointed when I called the store the following morning to enquire about the dresses the assistant wouldn't give me the designers names and also advised that if I didnt pay/go ahead and order the dress that day that I wouldn't be able to get the dress I wanted - it was like after they had given you their time you either paid up or buggered off!! This was disappointing as I didn't have any complaints on the day , but the follow up let the store down , a wedding dress is a big purchase and I think more stores need to back off a bit and try and appreciate things from the brides perspective. My search for my dress continues .....
06-02-16
