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i've been to visible changes beauty salon many times and can't understand how any person could say it was terrible ! They are caring / polite / and most of all very professional farrah the owner and her staff couldn't have treated me any better, i had a few treatments so i was there for a few hours and was so relaxed. i will certainly be back i found the whole experience and atmosphere so relaxing and i felt very pampered. Excellent value for money.end result was amazing. i have no negatives for visible changes beauty salon as it if friendly relaxing and amazing i couldn't ask for more