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Awful. Has taken months to exit a tennancy agreement and was charged addtional fee for leaving the tennancy as well as having to pay the rent for an additional three months as they were extremely slow in signing up the new tennant which I found for them in June - I was not released from the tennancy until the end of September. They told me that they weren't in a rush as they were getting rental income (from me) regardless of how fast they prosessed the new contract. They very rarely responded to any emails and at each stage of the process it took me hours of email and phone calls to find out what the delay was. Be very very careful to read the smallprint if you sign a contract with them so you understand the very severe penalties in terms of time and cost should you need to leave the property before the end of the contract. Really dreadful.   05-10-21