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Please anyone thinking of going to this shop then please be aware that all they care about is getting money from you. I went along to look for a dress and I only had my nine year old daughter with me. They give me such a hard sale that I felt so intimated that I ended up buying a dress for £1485 even though I wasn't convinced I liked it. They told me I wasn't allowed to take a picture of the dress or even have time to think about it and I had to pay 80% (£1141.50) of the dress there and then and being on my own I felt I was left with no choice. I knew the dress wasn't right for me but they did nothing to help me. When I was finally allowed to see the dress some months later I just burst into tears as I knew I'd made a massive mistake and the manager just handed me a box of tissues and said you've got 10 minutes as I need to be in Swansea. I had to pay the reminder balance of the dress even though I hated it. They did say they would try and sell it on but they done absolutely nothing to help me and when someone who had seen the dress on ebay contacted the shop they where told they weren't allowed to go and try the dress on (despite me saying i would take full responsibility for any damage to the dress) and that I would have to go and collect the dress from the shop as they were no long prepared to hold it there. So £1485 later with a dress I hate the shop is refusing to even allow me to keep the dress in the shop. All they care about is getting "the Sale" despite whether the dress is right for you or not. I did have a completely different experience when I went to Laura May - nothing was too much trouble and it was more important to them that I found a dress I loved rather than it being all about the money. Please only go to this shop if you take someone else with you and don't be pressured into buying something you're not 100% sure about. All the care about is the sale not the customer. Proceed with caution   26-05-16


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